Getting Started with Canvas

Category: Canvas Issues

Target Audience: Students.   For help getting started with Canvas, please see the eLearning Student Support page.

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Student Email (Raider Mail)

Category: Login/Access

Target Audience: Students. Please see the Other Student Logins page for help with your Student Email (Raider Mail) login.

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Faculty Email

Category: Login/Access

Target Audience: Faculty. Outlook Mail You may access your Email account through a web browser at https://login.microsoftonline.com using your Rose username and current campus network password. You ca...

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Canvas Login

Category: Login/Access

Target Audience: All Users. Please see the Canvas and SSO Portal Login page for information about your Canvas login.

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I cannot view media or other content in Canvas pages.

Category: Canvas Issues

Target Audience: All Users. Some users have recently experienced video or other media content not appearing on Canvas pages as expected. This phenomena occurs whether the media source is YouTube, Film...

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My answers stopped saving in the middle of a quiz.

Category: Canvas Issues

Target Audience: Students. Symptoms Questions no longer saving in the middle of a quiz. User has been saving answers as they complete each question Cause User has lost their "session." User has be...

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The Save button is unresponsive when I try to save my answers during a quiz.

Category: Canvas Issues

Target Audience: Students. Symptoms Save button is unresponsive User has not been saving their answer throughout the quiz Only one quiz attempt allowed Resolution   If you only have on...

1,458

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I lost connection to the Internet, and the page froze while I was taking a quiz.

Category: Canvas Issues

Target Audience: Students. Important! If you exit a timed quiz, time will continue to run on the quiz timer. If you lost connection to the Internet or the page froze while you were in the middle of ...

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