Getting Started with Canvas

Category: Canvas

Target Audience: Students.   For help getting started with Canvas, please see the eLearning Student Support page.

11,622

(131)

Student Email (Raider Mail)

Category: Login/Access

Target Audience: Students. Please see the Student Login page for help with your Student Email (Raider Mail) login.

39,562

(187)

Faculty Email

Category: Login/Access

Target Audience: Faculty. Outlook Mail You may access your Email account through the college SSO page using a web browser. If you have questions or problems with faculty Email, please contact IT Servi...

24,499

(108)

Canvas Login

Category: Login/Access

Target Audience: All Users. Students, please see the Student Login page for information about your college logins (including Canvas). Faculty members, please see the Faculty/Staff Login page for infor...

11,867

(141)

I cannot view media or other content in Canvas pages.

Category: Canvas

Target Audience: All Users. Some users have recently experienced video or other media content not appearing on Canvas pages as expected. This phenomena occurs whether the media source is YouTube, Film...

9,313

(100)

My answers stopped saving in the middle of a quiz.

Category: Canvas

Target Audience: Students. Symptoms Questions no longer saving in the middle of a quiz. User has been saving answers as they complete each question Cause User has lost their "session." User has be...

3,341

(82)

I lost connection to the Internet, and the page froze while I was taking a quiz.

Category: Canvas

Target Audience: Students. Important! If you exit a timed quiz, time will continue to run on the quiz timer. If you lost connection to the Internet or the page froze while you were in the middle of ...

3,222

(85)

The Save button is unresponsive when I try to save my answers during a quiz.

Category: Canvas

Target Audience: Students. Symptoms Save button is unresponsive User has not been saving their answer throughout the quiz Only one quiz attempt allowed Resolution   If you only have on...

3,146

(84)