Rose eLearn Support - Canvas Issues

Getting Started with Canvas

Target Audience: Students. For help getting started with Canvas, please see the eLearning Student Support page.

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I cannot view media or other content in Canvas pages.

Target Audience: All Users. Some users have recently experienced video or other media content not appearing on Canvas pages as expected. This phenomena occurs whether the media source is YouTube, Film...

3,231

(82)

My answers stopped saving in the middle of a quiz.

Target Audience: Students. Symptoms Questions no longer saving in the middle of a quiz.

2,772

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The Save button is unresponsive when I try to save my answers during a quiz.

Target Audience: Students. Symptoms

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I cannot access a quiz or the next quiz attempt.

Target Audience: Students. If you are unable to access a Quiz and are receiving a “Not Authorized” or “Internal Error” message, this means that: The quiz is not available ...

2,648

(72)

I lost connection to the Internet, and the page froze while I was taking a quiz.

Target Audience: Students. Important! If you exit a timed quiz, time will continue to run on the quiz timer. If you lost connection to the Internet or the page froze while you were in the middle of ...

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