Rose eLearn Support

Getting Started with Canvas

Target Audience: Students. For help getting started with Canvas, please see the eLearning Student Support page.

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I cannot view media or other content in Canvas pages.

Target Audience: All Users. Some users have recently experienced video or other media content not appearing on Canvas pages as expected. This phenomena occurs whether the media source is YouTube, Film...

3,258

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My answers stopped saving in the middle of a quiz.

Target Audience: Students. Symptoms Questions no longer saving in the middle of a quiz.

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The Save button is unresponsive when I try to save my answers during a quiz.

Target Audience: Students. Symptoms

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I cannot access a quiz or the next quiz attempt.

Target Audience: Students. If you are unable to access a Quiz and are receiving a “Not Authorized” or “Internal Error” message, this means that: The quiz is not available ...

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I lost connection to the Internet, and the page froze while I was taking a quiz.

Target Audience: Students. Important! If you exit a timed quiz, time will continue to run on the quiz timer. If you lost connection to the Internet or the page froze while you were in the middle of ...

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