Rose eLearn Support - Knowledgebase

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Getting Started with Canvas

Category: Canvas Issues

Target Audience: Students. For help getting started with Canvas, please see the eLearning Student Support page.

Student Email (Raider Mail)

Category: Login/Access

Target Audience: Students. Please see the Other Student Logins page for help with your Student Email (Raider Mail) login.

31,944

(92)

Faculty Email

Category: Login/Access

Target Audience: Faculty. Outlook Mail You may access your Email account through a web browser at https://login.microsoftonline.com using your Rose username and current campus network password. You ca...

19,749

(57)

Canvas Login

Category: Login/Access

Target Audience: All Users. Please see the Canvas and SSO Portal Login page for information about your Canvas login.

7,839

(86)

I lost connection to the Internet, and the page froze while I was taking a quiz.

Category: Canvas Issues

Target Audience: Students. Important! If you exit a timed quiz, time will continue to run on the quiz timer. If you lost connection to the Internet or the page froze while you were in the middle of ...

1,364

(37)

I cannot access a quiz or the next quiz attempt.

Category: Canvas Issues

Target Audience: Students. If you are unable to access a Quiz and are receiving a “Not Authorized” or “Internal Error” message, this means that: The quiz is not available ...

1,018

(41)

The Save button is unresponsive when I try to save my answers during a quiz.

Category: Canvas Issues

Target Audience: Students. Symptoms Save button is unresponsive User has not been saving their answer throughout the quiz Only one quiz attempt allowed Resolution If you only have on...

1,458

(37)

My answers stopped saving in the middle of a quiz.

Category: Canvas Issues

Target Audience: Students. Symptoms Questions no longer saving in the middle of a quiz. User has been saving answers as they complete each question Cause User has lost their "session." User has be...

1,550

(35)

Suggested knowledgebase articles:

Knowledgebase

System Announcements

Login/Access

Canvas Issues

Getting Started with Canvas

Student Email (Raider Mail)

Faculty Email

Canvas Login

I lost connection to the Internet, and the page froze while I was taking a quiz.

I cannot access a quiz or the next quiz attempt.

The Save button is unresponsive when I try to save my answers during a quiz.

My answers stopped saving in the middle of a quiz.